VACARCIUC VITALII

Visually impressive town. Beautiful lakes, canals and waterways. Most shopkeepers act as tourist guides and I tell you that the fast moving waters of the canals are fed by glaciers. Massive array of restaurants to eat from... real provincial authentic french food. Not that expensive if you are using euros, any other currency, and it starts to get very pricey. You need at least 3 days here to look at Lakeside beaches, castles, canals. Mountains and it's all centered around Annecy Lake. We were lucky enough to go on the most auspicious day of the year. Much celebration and finished in the evening with an hour and a half fireworks display. A must go to secret.

The office de tourisme is easy to access from the SNCF station and the staff was very kind, they could speak English, so our bad french wasnt a problem. I loved the recommended parcours, there were two to choose from and we ended up mixing the two. Annecy is not overrated at all, it's a beautiful town, with old buildings, castles, churches and the amazing, cristal clear lake, everywhere you look is a feast for the eyes. We went on a national holiday and on top of that, there was a volleyball championship and an animation event going on, so there were lots of people outside the normal tourists, I assume. Don't miss on the château de Menthon Saint Bernard! It's a bit far, but easy to access from the bus line. The only thing is that there were fewer buses circulating, since it was a holiday. We couldn't get in the castle due to the time, but even the entry for the gardens was worth it, the scenery is simply amazing. I'd recommend at least 2 days in Annecy if you want to see the museums and everything else. We went only on a day trip from Lyon and it was enough for the Tour around town, but we couldn't get into any museums due to the time, which was a shame.

A really great place to find out everything about Annecy! The staff gave us fantastic advice on what to visit and what to see around the area. We were looking for recommendations for a nice spa with an outdoor pool, and they suggested an amazing place we couldn’t even find online! If you’re wondering what to do next or looking for hidden gems, definitely stop by and ask for their recommendations. The staff were extremely friendly, welcoming, and super knowledgeable. Highly recommended!

Lake Annecy and the town of Annecy is a hidden gem in the French Alps. A large beautiful lake, reputed as the cleanest in Europe is, connected with canals that criss-cross the town with the backdrop of snow peaked mountains and fringed with small habitats and beautiful buildings all round makes for a great outing. We had a one hour boat ride around the lake and were swept over with the sheer beauty of the emerald Lake and its surroundings as can be seen from the attached pictures and videos. Truly exhilarating! The cobbled mediaeval town has many places of interest including chateaus, cathedrals, prisons and the ubiquitous eateries and shops lining the canal, and in the town. The canals remind us of Venice and the best way to explore this place is by foot in addition to a boat ride on the lake. If you are in France for a few days, I would definitely recommend a visit to this beautiful town nestled in the Alps!

Dear City of Annecy, yesterday our two E-bikes were stolen from the central bike parking at the lakefront of Annecy, during full daylight, while we were walking the center of Annecy for an hour. According to the police, to whom we filed charges, this happens about every day, and the security camera that is installed is broken. Our question is this: why do you not ensure the safety of your thousands of tourists every day, with easy measures (like a working surveillance camera or somebody official at the central parking place) so that things like these do not happen?? Update 23/07/2024: I wonder whether anything changed in the meanwhile - has the surveillance camera been repaired? Or is there maybe even a security guard having an oversight over the dozens of (mostly expensive) bikes parked there? From the police we never heard back - even after asking them twice to at least correct our e-mail address (which they took incorrectly on file) or take our phone number, so that they could reach us, in case... Our bottom line: Annecy is nice, but insecure and poorly managed, we will not come back.

Large office space with at least 4 employees taking care of tourists. I guess it depends on the member pf the staff you get, the service you get. First lady was in a rush, provided some incomplete information regarding walking trails and how to get there. Had to go back and second person was a little more thorough. Ended up walking a short trail far from the city, would have been better to walk along the lake closer to the city center.

I want to express my deepest gratitude to the Annecy Tourism Office for their outstanding support during my visit. Unfortunately, I discovered upon arrival that the hotel reservation I had made was a scam. It was a very stressful moment, but the team at the tourism office stepped in with such kindness, professionalism, and genuine care. They not only reassured me but also quickly helped me find safe and comfortable new accommodations. Their knowledge, efficiency, and compassion turned what could have been a disastrous experience into one where I felt truly supported and looked after. Thank you to the entire team - especially the young woman who directly helped- for embodying excellence in customer service and for showing such warmth to a traveler in need. Your assistance made all the difference and left me with the best impression of Annecy and its wonderful people.

Wrong people manning the post. I asked 2 questions to a young lady manning the counter 1. Where is the lift to carpark? 2. How can I get parking package? She directed me to the wrong direction for the lift and make me walked to another building to purchase the parking package. I was told to go back where I parked and package can be purchase at the ticket machine. Simple steps but she don't know any of it. Or she simply dislike tourists. Wasted time just because of her.