GLCD SERVICES

Beautiful store, exceptional service, and a truly memorable experience. I felt very well taken care of from the moment I arrived. I am absolutely delighted with my purchase and very impressed by the level of service. Thank you to the team for such a lovely experience. Unfortunately I didn’t get the name of my sales associate, but the service was outstanding and deserves special recognition. ✨

Beautiful boutique with stunning interior design. Our experience was made exceptional thanks to Remy, who was friendly, patient, and incredibly thoughtful. He took the time to explain the 2 different bags textures, construction, and functionality in detail, helping us make a well-informed purchase. We couldn’t be happier with our choice. Thank you, Remy, for making our visit such a delightful and memorable experience

I was both surprised and delighted by the service from the staff—it might just be the most efficient store I’ve ever visited. Perhaps I was lucky that day! 😅 Although I didn’t manage to score a bag, I did get most of the items on my wishlist: a wallet, a bag charm, scarves, and shoes. These pieces are still incredibly hard to find in many Asian countries, so I’m very grateful. Just a heads-up for future visitors: different Sales Associates (SAs) handle different departments, and the leather department operates separately—so plan accordingly! Even if you don’t walk away with a bag, don’t miss out on the tea set and food—they’re worth the experience. Huge thanks to Jus/Jeus, Lisa, and Mailys—you truly made my day! 🥰🫶🏼🫶🏼🫶🏼 I also hope to see more young and passionate SAs in other countries—it really makes a difference. I spent 4 hours there . Communication is the key 🔑 if you know, you know Lastly, dear Hermès: I absolutely love the men’s shirts and prints. Could you bring that same boldness and creativity to the women’s collection to

I had a wonderful experience at the Hermès Paris boutique. The staff were friendly and very attentive. They helped me find exactly what I was looking for, which made the whole visit enjoyable and memorable. Truly excellent service in Paris.

Over the course of several visits to the Hermès store at 17 Rue de Sèvres, I was fortunate to experience a masterclass in refined client service—each moment steeped in the Maison’s core values of discretion, craftsmanship, and excellence. From the moment I walked in, Bilal—from the Client Experience team—swiftly and intuitively assessed my needs. His ability to triage the flow of guests and pair them with the right Sales Associate is no small feat. With quiet confidence and precision, he aligned me with Constant, a Sales Associate whose background includes over five years at Hermès’ primary competitor, LVMH. Constant proved to be a standout in men’s ready-to-wear. His technical knowledge of the Hermès aesthetic was matched by a deeply personable approach. He was graciously accommodating, highly resourceful in locating hard-to-find pieces, and made me feel supported without ever veering into forcefulness. It was the kind of service that reflects not just retail acumen, but emotional intelligence—something truly rare in today’s luxury environment. On a separate visit, I had the pleasure of being welcomed by Zoé, whose outstanding communication skills and empathetic professionalism truly elevated the Client Experience bar. She understood my concerns with calm precision and delivered a level of attentiveness that surpassed even many of her colleagues. Her intuition and ability to listen set a new standard in concierge luxury retail. Finally, my time with Takashi, an international jewelry expert with over 20 years of experience, was nothing short of exceptional. In an often high-pressure category, his serene and respectful demeanor created a calming atmosphere—making the jewelry experience feel intimate and sophisticated. His ability to locate rare and in-demand pieces underscored his elite standing within the Maison. Each Hermès team member I encountered embodied the brand’s heritage of excellence. This Rive Gauche location isn’t just a retail store—it is an immers

Special shoutout to Jean one of the most amazing sales associates I have ever had the pleasure of meeting - with a smile on his face, and the willingness to help and answer any questions, he made me and my sister feel very comfortable and welcomed. Best shopping experiences thanks to Jean. Many thanks from London girliesss xxx 🫶

One of the prettiest Hermes Stores, it’s so large and the staff were welcoming and hospitable. Only downside is that almost everything we wanted was not in stock 🤣

Amazing private rooftop! Love to sit and have my morning coffee there. Store is super busy on Saturdays. Sales people want to sell and move to the next customer, quickly. And if you don't have an appointment, don't even think about getting a bag. Not quite what I'd expect for high luxury. Go to the Sev location for a better experience