BATI HOME SERVICES

Contacted them based on good reviews; Jonathan referred Kevin. I asked for a detailed quote outlining the electrical work required for my 70 m² apartment. He did not take any notes during the visit and later returned with a generic quote of €11,000. After a few emails, I had to provide a detailed list of all the required work, including a printed layout marking the locations and number of sockets, which I handed over to him. We agreed that all old wiring would be replaced. Kevin reassured me repeatedly that they were “flexible” and would take care of everything. He promised that the work would be completed in three days by himself and two workers. In reality, the job stretched over three weeks and still wasn’t completed. Only one person was working intermittently, showing up for just a couple of hours each day. I had paid an advance of €5,500 and became increasingly concerned about the quality and pace of the work. Midway through, Kevin demanded an additional €5,000 before even completing the job. He installed a large electrical box that blocked the coat rack door. When I pointed this out, he argued that I should change the door because the box couldn’t be smaller. After multiple complaints, his brother Jonathan eventually corrected the issue. He refused to install any sockets in the bathroom, claiming it was unsafe due to moisture, leaving no outlet for a hair dryer or trimmer. He later told me I should call the person who installs mirrors to install two sockets along with mirror. On the final inspection day, I questioned why the light cables weren’t replaced and why the earthing wire was missing. He insisted the internal wiring had been done, and only two wires were visible externally. Kevin quoted €322 for a ventilation fan but installed a unit worth only €28 Airope. When I asked about this, he claimed the cost was for a 1-meter wall opening, not the fan itself. Throughout the project, he made false promises, missed deadlines, and gave misleading information

Excellent service ! Super fast and really helpful.

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