SCCV MAREIL MARLY

I’m a long time client of Scaleway and they are awesome! Lots of different services, excellent documentation, possibility to try out things in beta and friendly immediate support. I do automatic backups and web hosting with Scaleway and have never experienced any problems. Compared to other service providers and/or web hosting companies Scaleway is by far my favorite. 🤩

Twice in a span of 12 months a dedibox server has crashed beyond recovery. When you lose access to the server, you'd better also lose all hope, since the server is long gone. After writing to the support team, you will get an answer such as: "Indeed, it does not respond at all, either in normal mode or in rescue mode, the data on it is lost, because the type of chassis does not allow a physical intervention on your machine without cutting the neighbouring machines." The only options they offer are "upgrade to another machine" (your data is also lost) or "request a refund". Shame. Stay away from Scaleway. Stay away from dedibox hosts. Get your business elsewhere.

My server has been terminated without a warning and reasonable proof of the violation. I suffered significant losses. I can’t get my data back from the server. The support has just been ignoring me for 2 weeks