S.J.N

No comment 1st the company will clean drainage system Else Company will pause the loading until rain session finish Drivers are human not an animal

Total chaos, no clear indication, people expect you to know where they have loading points or ramps, long waiting hours, and worst off all, there are not one, but two employees that takes your id (passport) and the second one keeps it for a few hours(until you exit). This is definitely ilegal in Europe, they had like 20 id's spreaded over a table at reception.

Super slow loading