PEREIRA CLAUDE

Cozy restaurant the more so summertime when can profit of the little green pergola courtyard by the pool. Healthy intriguing fine vuisine and a worldwide wine list to fell off the comfirtable chairs. On top at off the shelves shop prices with only Euros 10 for cork service !! Extremely pleasant lunch/dinner smart stopby.

Such a brilliant place to stay. Right in the heart of town. The rooms are a master class in how to design a hotel room: understated furnishings, clever use of space, quality linen, gorgeous bathroom. A real eye for detail. Service in the hotel and the restaurant was outstanding. Thank you.

Room 216 had only lukewarm water, which was very uncomfortable ables we got caught in the rain. Otherwise, the bed and the breakfast were great.

Nice Hotel close to the historical city center. The restaurant is also very nice, with an amazing wine list

Do not be fooled by the charm - this hotel failed us when it mattered most We returned to this hotel because we had stayed here a few nights before and enjoyed it. We trusted them. That trust was broken. At check-in, they failed to inform us that the entire hotel was without hot water - a problem they already knew about. We only discovered it after getting into the room, exhausted from a long day of travel, and realizing we couldn’t even take a proper shower. When we asked, the staff admitted the issue was ongoing and had no timeline for resolution. This was not an accident - this was a deliberate omission that denied us the chance to make an informed decision. If we had known, we never would have stayed. Even worse than the problem itself was how they handled it: • They minimized our discomfort, saying things like “the water’s not cold, just not very warm.” • They took no responsibility, no initiative to apologize or compensate. • We had to insist on being heard and only then were offered a partial discount - reluctantly, and with the message: “You can always write a review on Booking if you’re not satisfied.” We travel often, and we know things can go wrong. But what defines a hotel is how it responds when they do. This hotel showed no training, no care, and no respect for guests. The room may be pretty. The setting may be peaceful. But ask yourself: what will happen if something goes wrong during your stay? If our experience is any indication, you will be ignored, dismissed, and left to deal with it on your own. We deeply regret coming back. We strongly advise future guests to think twice - and choose a place that values transparency, empathy, and basic hospitality.

Ideally located. Sparking clean. Great bar and dining room. A great boutique hotel.

Major hotel disservice with no hot water for two days. Alicia, the woman at the reception and her flickering English showed very poor customer service by saying that the other amenities were functioning ("at least the room is clean") and that the hotel direction could not offer the full refund. They did offer us breakfast for one day but they made us pay for drinks. Unacceptable for a 4stars hotel.

This review is for Sunday brunch at the restaurant. Didn’t stay at hotel. It was a buffet lunch, which wasn’t evident when we made the reservation. Serve yourself, including drinks. Very little table service. Selection of Mediterranean and continental brunch dishes was varied and very good. Not sure it’s worth €40 / person.