EL MOUSSAOUI JAMAL

We stayed in one of the new Lumipod units with its own garden and hot tub. The building was incredibly good with spectacular views and even an oak tree giving a bit of much needed shade over the hot tub. We were experiencing 38degree temperatures and so went out early to explore the area and returned to cool off in our own private hot tub. It was bliss. |There are just two things I would say as a warning. Firstly there are two Lunipods right next to each other and only a row of immature shrubs between so there’s not much privacy until these have grown into a hedge. Secondly, are und the beautiful main pool there is absolutely no shade. No sun umbrellas or anything so unless you like frying in full sun it’s not somewhere you can relax for long. |The staff are efficient but not friendly. They are also extremely slow to reply to any email or text messages. However we had little to do with them during our stay and thus didn’t take away from our enjoyment of the amazing room

We enjoyed our 3 day stay at Le Jas de Joucas very much ! The hotel is located outside of town in a very beautiful and quiet area, it is a great place to relax and enjoy the wonderful views on the Luberon. In terms of location, while you are living in the middle of nature, the hotel is still close to many of the famous villages and sites in the luberon. We stayed at the beautiful appartment which has 2 bedrooms, a large living/eating area, a fully equipped kitchen and a large terrace with a great view, absolutely fabulous ! The staff has been very friendly and helpful, and the breakfast was excellent with fresh and delicious choices. Unfortunately we didn‘t get a chance to have dinner at the restaurant during our stay, but we will most definitely be back at this great hotel ! Highly recommended !

We had lunch here with the family to celebrate a birthday. The food, the environment and the views were amazing, but the service was terrible. We had to ask twice for the kids’ menu, and again for the kids’ drink which the same waiter forgot as well. Despite the restaurant being nearly empty, with only 2-3 tables occupied at any one point, we were left to top up our own wine glasses for most part of lunch. When it was time for dessert, the waiter came to confirm the orders, then proceeded to insist several times that he had the right orders when we informed him that he had made a mistake. However, when it was time for the bill, the waiter was very diligent, coming to us with the bill before we were done with coffee, and again to follow up within 2 minutes. We were also disappointed that the restaurant did not even offer a candle on one of the desserts, even though we made clear that it was a birthday celebration. For a 4 star hotel and a €450++ lunch for 5 adults & 2 kids, the service is unacceptable. What a pity.

STAY AWAY! RUDE STAFF AND UNETHICAL $$. We were traveling from California with two kids at this resort. We had an amazing trip in multiple cities in France which was ending at this resort. We loved the location of the resort and it's pool but we're not happy with the service. Specifically, after checkout they sneakily added a cleaning fee to our invoice without informing us. I have never experience this with hotels, only with Airbnb. I feel like this is unethical and uncalled for. This place was very nice and they could have gotten 5 stars from me if it was not for losing my trust by doing this one thing. Very short sighted. When we emailed them about the charge, they wrote a very derogatory email saying that they don't pick up crap (by which he meant some coloring paper from kids). That's some rude language for guests.

We staid for two nights and really loved the hotel - the room was in excellent condition, very attentive staff, great pool and a wonderful surrounding in the middle of pine trees. All is accompanied by an excellent restaurant where you can have lunch or dinner - next to hotel breakfast in the morning. We will surely come back.

This is a great hotel in a beautiful rustic setting! We went as a family of 4 with our two daughters. Our daughters loved the pool and jacuzzi. The breakfast every morning was incredible. Everything was homemade. The location of the hotel was central to visiting many other towns in Provence. Can’t wait to go back!

This hotel is such great value. It is perfect in every way. The rooms are gorgeous and stylish, the staff are attentive, the restaurant was excellent. Cocktails by the pool after site seeing in the Luberon was the cherry on the cake. We will be back for sure!!

Great location in the middle of the countryside. Quiet and romantic. The room we got was a mobilehome (not extremely nice for the price, our bad for not noticing) but we still enjoyed our stay and the common areas. There are other “normal” rooms/apartments in case you want a more comfortable stay.