TOPALOV PLAMEN

I’ve been meaning to go here ever since moving to Bordeaux and it did not disappoint. I love how frequently the menu changes here with fresh produce an incredible flavour combinations. We all tried different things from the evening menu and everything was beautifully seasoned well presented. Why do four stars? Despite the staff being incredibly friendly, the service on our table was slightly messy. Every round we had a new face and had to repeat or double check orders. The service took really long - especially considering being told that we have a table for two hours, but then waiting 20 minutes for only half of our drinks to arrive and 45min for our first course. It didn’t impact our experience. We had a fantastic night and we will definitely be back to try the next menu.

From the moment we arrived, everything about this restaurant was exceptional. The food was a masterpiece—each dish thoughtfully prepared with rich flavours and beautiful presentation. The service was warm, attentive, and genuinely welcoming. An unforgettable lunch from start to finish—highly recommended.

Food was very delicious! But the wait time is terrible! Almost one hour between an appetizer and a main course. Even though there are only 2 options in the menu!

Fabulous evening, food was wonderful, best we’ve had in Bordeaux! Pleased we saved this for our last night celebration in Bordeaux, we will return.

Very good restaurant, the food is tasty but lacks the extra effect you find in similar places. Overall the experience is very good, less than expected.

I would never go back. We had a reservation for 9pm. It took a while to be attended to. The menu was a QR code on the table, but it doesn’t have wine by the bottle on the menu. So, we were ordering food before we had even seen the wine list, which was actually very comprehensive. The sommelier was excellent and very knowledgeable and engaging. We were celebrating as we had just bought a house. We had some aperitifs and ordered a 150€ bottle of red wine. There was only a three course menu on offer. We ordered the mushroom ravioli for entree and the shared beef for our main meal. There was an 18€ per person additional charge for the beef. The mushroom ravioli was lovely. We ordered our beef medium. When it came out, it was Blue. We asked the waitress if we could get it cooked a bit longer as we wanted in cooked medium. She didn’t even acknowledge us and in a real huff took it away. When it came out again, it was rare. The photo shows the beef after it came out the second time. The waitress just dumped in on the table and walked away. By this time, our two side dishes were cold. We then asked the waitress if we could get the beef cooked a bit longer as it was still rare. By this time we’ve been picking at our sides, but one is stone cold, so I ask the waitress if she could please heat up the side of potatoes so that we can eat them hot with our beef when it comes out. So the steak and potatoes come out again. The potato dish is now missing the mash that it originally came out with and the beef’s been reheated 3 times and it’s just not good and now we are just over it. Not once did anyone check in with us. My partner speaks French so it wasn’t a language issue and we’ve both been waiters, so the total lack of care was staggering and the service recovery was non existent. Now my partner never complains and he is so kind, you can win him over so easily, but even he was peeved. So we speak to another waitress and we advise that we don’t want dessert because it’s now 11.30

Food was excellent, beautiful interior but service was not on the same level. The food was truly exceptional. All six dishes were beautifully presented and bursting with flavor. The ambiance itself was really nice. Unfortunately, the service fell a bit short of the overall experience. Our initial waiter seemed inattentive, focusing on other tables and tasks rather than our needs. Waiter provided detailed explanations entirely in French when bringing dessert, which we don’t understand. Though it provided a humorous moment, it ultimately made communication challenging. Finally, another waiter seemed rushed and spilled sauce on one our plates quite hastily. While these mishaps didn't detract from the quality of the food, they did temper the overall experience. But definitely recommended.

We came here to celebrate our anniversary and were really excited to experience a Philippe Etchebest restaurant. The food was undeniably good. However, the overall service was disappointing, especially given the price point. The waitstaff often seemed irritated, and when we asked questions about the menu, the response was usually “I don’t know” rather than offering to check. It also affected the atmosphere to hear staff openly complaining about their colleagues and work within earshot of guests. For a restaurant of this caliber, we expected a much higher standard of service. Unfortunately, while the food was enjoyable, the experience as a whole didn’t live up to the occasion. There are many other excellent restaurants in Bordeaux that offer both great cuisine and truly attentive service.