ARSENS DECO

I visited this store and, at first, my experience was positive. The staff members were pleasant and helpful, and I appreciated their assistance while making my purchases. However, once I returned home, I noticed that the discount had not been applied to my receipt. As a result, I had to drive 10 km back to the store to request the correction. The store manager handled the situation personally, and after about 30 minutes, a store credit was issued for a future purchase. While I appreciated that the issue was eventually corrected, I must admit that I would have expected a small goodwill gesture in addition to simply rectifying the mistake, considering the inconvenience. Unfortunately, the situation became more complicated afterward. I purchased a mirror with home delivery. On the scheduled delivery day, as I had received no update, I contacted the delivery company myself, only to be informed that the mirror would not be delivered because it had been broken by the driver. I then contacted Maisons du Monde’s customer service department and was told that a new delivery would simply be rescheduled. To this day, I still have not received the replacement. When I asked whether any goodwill gesture would be considered due to the inconvenience and delay, I was told that no compensation was necessary because I had allegedly been informed in advance of the issue. This is not accurate. In fact, I was the one who reached out to the delivery company to find out what had happened to my order. I must say that this response left me feeling disappointed and, quite honestly, as though my word was being questioned. That is particularly disheartening for a brand I have genuinely appreciated and supported for many years. After several email exchanges, my most recent message has gone unanswered. I sincerely hope the store manager will remember me — particularly the broken mirror order and the store credit issued — and will reach out so that we can find a fair and satisfactory resolutio

One of the Best place , prices are high because the quality is higher.

A very nice shop. Lovely for ideas and accessories but no quality in their furniture so be warned.

Wide and rich variety of homeware. Large sho. Nice place to browse and to buy

Nice shop with great interior ideas.

Ras

Super

Super