FSEIL KARIM

The staff at the reception were neither friendly nor helpful. Every request felt like an inconvenience to them. For example, we arrived on Sunday evening and it was raining heavily. It was not possible to unload our belongings in the parking area because it was full. We could at least have been allowed to unload briefly to avoid getting soaked.

The hotel is centrally located and the staff are great, they speak fluent English. Our room was very comfortable and it had a balcony which was too small to use. The bathroom is very spacious too and a safe for our passports is another plus. Free breakfast included and the pool was a godsend in this humid weather.

all is correct, clean room. WIFI working sometimes, hot water. the fact is that the French Gendarmerie is renting half of the room so the swimming pool is occupied by the guys from gendarmerie. Hot meals at breakfast (eggs, bacon, beans) are not really hot - heater doesn't work.

Good bed (not the pillow) room is clean, breakfast is good. Great location

In the hearth of cayenne a nice place with pool. Helpful and professional people working there. Big rooms. A wide variety of food at the breakfast buffet. Fitness room good equiped. Best to sleep when you are in cayenne. And the neighbour is the police station.

I was staying at another place, but it did not have a full time reception desk, and so that made it tough, as FG is a place where you need as much assistance as you can get, especially if you are an English speaking tourist with close to no French speaking abilities. Even the main tourist office does not have English speaking staff. But walking around I came across this clean, stylish and centrally located hotel that was a god send as they have front desk staff who can speak English. Unfortunately the hotel seems to cater to a business crowd and so their tourist related assistance was limited, but they did help as best they could, including helping me to get share taxi back to the Suriname border :) As for the hotel, all the common amenities are excellent, including a nice pool to dip into, which is appreciated when the temp is 95 F. And the breakfast buffet has everything you could ask for and it opens up early, at 6 AM. Only negative is that the room was tiny, at least the one that I was in, and so the king size bed basically took up the whole room. But then as a tourist you are not there to hang out in your hotel room.

One night stay, room definetly didn’t match pictures on website. Very dated room with poor finishing or no finishing. Exposed power points and light switches. Mould in bathroom and I don’t mean black spots I mean full fury bits sticking about 15mm out of bathroom exhaust.

The location is simply GREAT ...you’ve got access to nice restaurants and food trucks! There are stores all around you. But the hotel needs a facelift! First, I had problems logging into their WiFi. The front desk helped for a couple of seconds and then told me that I could not log onto WiFi, because there was an issue with all iPhones. There was no one at the desk at the time. Finally a random person in the lobby helped me through the tricky login. Next, the stations at breakfast were not stocked. I had to sit in the restaurant for 2 hours to get the basics. Finally, I went down for a glass of wine at about 9pm ...it advertised a later closing time. ||The beds were soft and the chairs in the room resembled the plastic chairs used outside. But it was very clean.||I would stay there again, but with extremely low expectations.