IMMOBILIERE OPERA CELTE LA FAYETTE

Clean rooms, however no cleaning throughout the 10-day stay (we really struggled with e the towels, and had to buy toilet paper), no communication on WhatsApp, the place is too small overall, with paper thin walls, through which every single noise frop adiacente rooms can be heard. However the location highly compensated for the above disadvantages wity an added benefit of a small supermarket jus downstairs

Location - Its just few minutes away from Printemps and Galeries Lafayette. A lot of cafes, restaurant and mini mart just next door. Metro & RER was just 2 Minutes walk. Halal restaurant is nearby Le Butcher and Mongol||||Apartment Entrance - going into the apartment was easy with just codes and no keys or card to go into the place. There is a small lift good for 1 person with 2 large bag to go up. Place is a bit dark (lighting was not auto sensor u have to push the light on and it will be on for a minute or 2. I tripped when i entered at the entrance door because I couldnt see there is a block of wood in front of the door and the light button was at the 2nd entrance door.||||Apartment - Its quite small for 4 people and there was not enough space for 4 big luggage.||Bed was comfortable. I love there are fan on the ceiling which I really appreciate eventhough its cold outside but its not that cold in the apartment hence love the fan.||Wifi was great. There is no bidet in the toilet and there is also no wash basin in the toilet. The wash basin is in the shower which is on another room, u have to walk out of the toilet and wash your hands at the shower, its quite inconvenience. ||||WS Team - The team was very responsive via WA. When we arrived in Paris it was on Sunday around 11.30AM, the luggage storage nearby was either full or closed. We asked if they can let us in just to put our luggage, which they did, I am so grateful for that and off we go and explore Paris before the official check in time. The team even check up on us via message on Agoda after the check in time if we have checked in, which I have responded immediately that we have already checked into the apartment. ||||Overall this is a great place to stay 9/10 rating

Total scam! I’ve come at the apartment late on a friday, i was supposed to spend the weekend in Paris. The place is very small and not properly manteined, but i’m not picky, so i went to the bed: dirty linens with hair and yellow stains, not even ironed. I suddenly called the customer service, who’s not speaking english properly, they told me they can’t do anything. I was tired so i booked another hotel close by and went away without spending more than 30 minutes inside the apartment. The day after i asked a total refund. Now, after a month, i’m still waiting for my refund. I only received a ridiculous offer for settling of 20€ (they called it cleaning fee) and another right today of 80€ where they asked to cancel my review on Booking. As you can imagine, this is one of many other reviews i’ll write then.