SCCV LES JARDINS DE BALNEA

The accommodation was a non smoking studio. We only managed to spend 2 out of a total of 7 nights there, due to poor air quality, the smell of cigarette smoke and of cleaning chemicals was pervasive. Myself and my 4 year old child were sick from the smell, coughing constantly and having nose bleeds. Despite trying to air the rooms, it was not possible to rest well during the nights. Would not come back.

· Great location, free parking, great views of the mountains. The apartment we had was across the road from the main hotel building. The staff were helpful at check-in, but we didn't need to speak to them until check-out.Some better equipment in the kitchen would have been nice, and there was only a hob and microwave, no oven or grill. Overall a nice place in a great location.

All rooms are very tiny. ||There are some repairs to be made in the apartment (shower rail loose). Uncomfortable Bedding, pillows are huge, too thick and hard. Both too plasticky. ||TV is too small even to be in a Kitchen counter, 20”. ||Location is great and the staff. ||You have almost nothing with the apartment. You need to pay for bed/pillow sheets, towels, etc

|I had an extremely unpleasant experience with the reception and services at this establishment, and I feel compelled to write this review shortly after my arrival. Today, I arrived with some friends who were on a cycling holiday, and we were welcomed on a scorching hot summer day with temperatures in the high twenties. To our dismay, the reception staff made us wait outside in the blistering sun while they allocated our rooms. We endured over 30 minutes of discomfort, and they did not offer us the option to wait inside the lounge.||The apartments were scattered across various buildings, adding to our confusion. The receptionist only spoke French and relied on Google Translate on her phone to communicate with us. The translated message instructed us to "go between the restaurant and the shop," but there were no further details provided regarding the name of the building or the location of the lifts. I ventured to the indicated area twice, but there were no signs or indications to guide me. Frustrated, I returned to the receptionist, who repeated the same instructions. On my next attempt, I asked for clarification, but her response was unclear. I even requested her assistance in person, but she declined, citing that she was alone at the desk. Eventually, we managed to find our rooms through trial and error.||Upon entering the room, we were shocked to find that there were no sheets or towels provided. Moreover, there was no air conditioning or even a fan to alleviate the sweltering heat. Additionally, the Wi-Fi was non-functional. When I approached the reception once again, they handed me a large cloth bag containing linen and towels, stating that it was my responsibility to take them to the room since they did not arrange for their delivery. Inquiring about the lack of air conditioning, I was informed that there were no such amenities available. When I asked if they had fans, their response was equally disappointing—they simply did not have any. The reception staff d

You were meant to wash the floors when you left, but there was no soap. There was no linen for the beds (but I had a sleeping bag). There was some kitchen equipment, but rather sparse. No toilet paper. This is a modern, uncharming place. I stayed one night in June, and I was the only guest in the whole building. ||||It is a winter sport place, and teaming with people in the winter, it might be better. It might be suited for families that like to take care of themselves (there is a Carrefour shop right across the street). The nature is breathtaking, but tourism is more than a quickly built chalet and a ski piste.

As locations go, you can't fault this apart/hotel. We took six-person apartment, and although we were only a couple with a baby, it was very cosy. Possibly too cosy. We kept on saying to ourselves - 'imagine coming here as a group of six...' But if you like living in each other's pockets and plan to spend all of your time outdoors, then you'll be just fine. It's a 5 minute walk to the Balnea spa. Plus, there are several lovely restaurants in town, plus a small supermarket not too far away. The lake is simply fabulous. The kitchen is well equipped with everything you need. It's a decent place - just a little small. If you're staying with a baby, then you need to put he/she in the living room and you take the bedroom. There's barely enough enough room to walk around the bed, let alone put your suitcase or a cot in there too.

the Accomodation is well located and equiped in Loudenvielle city center but small for 4 persons. We had a nice stay anyway.

Incredibly friendly and helpful receptionist. Lovely location and well equipped apartment. Would recommend