WOOD ANDREW

PCW is a great small to mid sized perfume house that trades raw materials, that has perfumers (creation) and helps businesses to realize their perfume related wishes (packaging, bottles, caps, fine fragrance, candles, reed diffusers etc.) If a company/solopreneur wants to have excellent advice, buy raw materials in all various sizes, this is a great starting point. If one wants to make business with PCW, they are working with a project manager for their individual needs. What I know from Xavier Blaizot (he is one of 2 perfumers at PCW) they are very much trying to realize even obscure ideas from their clients (one, for example, wanted to have sand from a specific place in the finished fine fragrance perfume flacon. They managed to do that) It seems like PCW is very engaged an very transparent with their costumers, which is a huge benefit over bigger perfume houses like Mane, Robertet, iff etc. Also, they are making efforts to have a high level of quality with their products, in order to survive amongst the big fishes. They even entitle themselves as being 'The One Stop Shop for Your Fragrance Needs'. I also ordered some materials from them. The website is good, however not very mobile friendly, I found. The head of PCW, Patrice Blaizot, is very open and a pretty cool guy. Having had the chance to talk to him, I found him to be authentic, realistic and business oriented. They are open to communicate. Highly recommend for almost anything regarding perfume 👍🏻

Commande reçue aujourd’hui, et je suis ravi ! C’est la première fois que je découvre des matières premières de cette façon, et c’est vraiment passionnant — j’y ai passé toute l’après-midi 😄 Le service client est au top. Le seul point négatif, qui n’est pas de votre ressort (j’en ai bien conscience), concerne la livraison avec FedEx vers les DOM-TOM. C’est un service qui rencontre régulièrement des difficultés, comme on peut le constater à travers de nombreux retours d’expérience, et j’ai malheureusement rencontré des problèmes similaires lors du délais de ma livraison :/ À part cela, un grand merci pour la qualité des produits 🙏

Une société sérieuse et professionnelle, du début à la fin ! L’équipe est réactive, arrangeante et propose des produits d’une excellente qualité. Le suivi est impeccable et tout s’est déroulé parfaitement. Mention spéciale à Alexandre pour sa disponibilité et son efficacité. Je recommande vivement !