MERKORA

Based on what you described, I’d give 4 stars ⭐⭐⭐⭐☆. The positives (clean room, friendly staff throughout the hotel, good service, great location) are strong. The noise issue sounds significant but not severe enough to drop to 3 stars, especially since your overall experience seems positive. Review: ⭐⭐⭐⭐☆ We had a pleasant stay overall. The room was clean, and the staff were genuinely welcoming and helpful throughout our visit. Everyone we interacted with, from the front desk to the bar and service teams, was friendly and professional. A special mention to Celestina from housekeeping, who was lovely and did a great job keeping the room spotless. The location is excellent and makes it easy to enjoy the area. That said, the hotel feels more like a 3-star property than a 4-star one in terms of facilities and overall atmosphere. The main downside was the noise in the morning. Even before 9 a.m., we could hear vacuum cleaners, doors closing, and general activity in the corridors, which made it difficult to sleep in. Overall, a good stay thanks to the cleanliness, location, and especially the staff, but something to keep in mind if you’re a light sleeper or hoping for a quiet morning.

We had a pleasant stay at this hotel. It’s close to everything. Shout out to Ethan at the front desk. He’s very helpful and always greet every guests with a smile and thanks to Coralie for making our room clean all the time.

everything was fine but unfortunately during the night my cover was too hogh and strong and I was hot. The hotel offer me a sheet but was too thin and I was cold...They have adjust with a medium cover for the spring. THa breakfast was good but I suggest to have the possibilities to do pancakes or omelette. Thanks

Booked as part of a BA Holiday, I like the Accor Group, so opted for Mercure and I wasn’t disappointed in the slightest. From the very warm reception upon arrival and helpful front desk team throughout - always smiling and welcoming, to the breakfast staff in the morning. The hotel boasts the Accor little extras, like the fresh water machine (still or carbonated) in the bar which is free for all with empty bottles to take away; always useful after a day walking in a city and just wanting to chill out in the room. This was highlighted by the receptionist during check in. Breakfast was excellent; from the choice to the staff running it. Fresh food each morning and a really good choice. The two staff each morning ensure there was always a clean table to choose upon arrival and as soon as anyone left the area their table was efficiently and swiftly tidied away and prepared for the next guests. Attention to detail was outstanding! My room was a double for single occupancy and perfectly prepared and tidied each day by house keeping who worked around my long lazy breakfast and later departure each day for an afternoon in town. All coffees etc were replaced for my return. The bed was extremely comfortable and the sheets had been laundered well - fresh and clean. There really was no complaint at all. Check out was efficiently handled. The room and all areas of the hotel that I used were spotless throughout and looked fresh and modern. As for location, I was about 30 seconds from the Plaza Republique which was perfect and it took me about 10 minutes to walk to the Old Town, which is an absolute must. Then up to Fourvière (there is a funicular railway, but I chose to walk!). This hotel is extremely highly recommended and I would most definitely return! Indeed, I hope to!

Nice hotel with elevators. Small but serviceable room. Really good breakfast included. Nice people. The location is 35 minutes on foot and uphill from Gare Lyon Part Dieu, and 15 minutes from Vieux Lyon. We got a car back to the station.

A lovely hotel in the centre of Lyon, which is a great location to explore the whole city. The room was clean and good for a simple place to sleep as we spent most of the time out in the city. The room was quite hot though and there was a sign above the air con to say the hotel had switched to heating mode so don't use the air con. If this was fixed it would have been excellent.

Good vibes beautiful energy , I am staying for two weeks and it is not my first time in the hotel, the service is 5/5. Special thanks to the most lovely person there, Dorcas. She is always smiling and very helpful. She makes my staying a lot more confortable. Thank you Dorcas♥️

upon arrival the woman at the desk was very helpful and pleasant. The gentleman at departure was rude and basically yelling instructions and was very frustrated since we did not speak french. We sat in the lobby for a few minutes in the evening and were "thrown out" by the bar tender telling us we were not allowed to sit unless we ordered something. There was not a single patron in the bar at the time and he was aware we were guests of the hotel. I would not recommend this hotel.